General Information

All children at Little Red Wagon will be provided with love and care from the staff and will always be supervised. The safety of your children is our concern and we have secured entrances at all centers.

Our staff will try to help each child succeed in life with a positive attitude and the highest self esteem possible. Each child will learn at age appropriate stages at their own pace.

Immunization records are due back the day your child starts, health history form is due back within 30 days of enrollment.

How will you know what your
child's doing during the day?

Parents are encouraged to call, or stop in and visit during the day. Infants and Toddlers have a "daily take home sheet," on which the teachers will write and tell you how everything went or anything exciting that happened during the day. In the Preschool, there is a board for all parents to read that highlights that days events and activities. If a parent wishes, they are permitted to view the recordings of the video tapes at the center along with a Director. The Little Red Wagon has a child care program plan on site for parents to review at any time upon request.

Information Updates: All upcoming events will be posted on the parent information board or near your child's room. When a child is attending a special event or field trip, a permission slip/sign up sheet will be posted. If this form is not signed, your child will not be able to attend the event. Seatbelts are used according to Minnesota State Law.

Each age group has their own take-home reports. Infants and toddlers have a daily take-home letter. We encourage you to talk to your child about upcoming field trips and events.

Conferences: Conferences will be held every six months. You will be informed two weeks in advance and you will then have the option to meet with your child's teacher or have a fully completed written assessment of your child sent home. If a request for a conference is needed before then please notify your child's teacher.

Information Guidelines

Behavior Guidance Plan: Our staff at Little Red Wagon will model acceptable behavior and act in a manner we would like our children of today to act. Redirection is our first attempt in the behavior plan, getting a child interested in someone or something else. We will provide immediate and consistent behavior methods. Time out is given for reoccurring incidents. If your child is hurt it will be stated in an accident report which the parent must sign. In the event that a child's behavior becomes consistently un-acceptable or un-controllable, our staff, along with parents will develop a behavior guidance plan to try and solve the problem. If behavior does not change student could be dismissed. If a child is separated from the group 3 times or more in 1 day, the child's parents shall be notified and notation of the parent notification shall be indicted on the log. If a child is separated 5 times or more in 1 week or 8 times or more in 2 weeks, the procedures for dealing with persistent unacceptable behavior must be followed.

Full-time and Part-time hours: Part- time children may get up to 25 hrs. a week, but not exceed 25 hours Full-time children may not exceed 10 hours a day, your rate will be adjusted if you cannot stay under 10 hours a day.

Dates of Operation: We are closed on the six legal holidays: New Years day, Memorial Day, Fourth of July, Labor Day, Thanksgiving and the day after, Christmas Eve and Christmas Day. There is no reduction of weekly tuition for these days. Please note we may close for one additional day surrounding any given holiday. A note will be posted minimum of 1 week in advance for any other days closed, not including snow conditions and other weather emergencies which will follow the area school district guidelines. If these days fall during your regular scheduled times, you will be charged.

Arrival and Departure Times: When you arrive at the center you will need a card to get in, this is for the safety of your children. You will need this card everyday. If you forget or lose your card you will have to inform the office staff and a $10.00 fee will be added to your weekly payment. If you are planning on having another person other than yourself or spouse pick up your child, please do not give them a card. The office must also be notified in writing, the name and relation of the person. We will let the person in after checking their Drivers License, so please let them know that they need to bring it.

Please remember to sign your child in and out daily. If an unauthorized or incapacitated person attempts to pick up your child we will politely tell them to leave and/or call 911. If a child remains at Little Red Wagon longer than 1/2 hour after closing (6:00), emergency contacts will be called. If no response, 911 will be called.

Clothing and Personal Belongings: All clothing should be labeled with the child's name. One extra set of clothing for Preschoolers, and two extra sets of clothing for Infants and Toddlers should be kept at the center. Toys from home should be brought only on Wednesdays, Show-n-Tell day. Please, no guns or weapons. We are not responsible for any lost or damaged items.

Little Red Wagon believes that kids will always be messy, and want to play with and discover messy things. We encourage play with jello, pudding, finger-paint, shaving cream, dirt, water and mud. please forgive us on the days that you can tell. We will always try to have your children cleaned up before departure.

Birthdays: We love birthdays! Birthdays are a big event for kids, and our staff will try to make this day as special as possible. Please feel free to bring in any special snacks (store bought), cakes, or games.

Food brought from home: If food is brought from home to share with other child it must be commercially prepared and packaged.

Field trips: Before your child attends a field trip, there will be a posting of where the children will be going along with the time and date. You will also need to sign the permission slip, if the permission slip isn't signed before the field trip, your child may not attend. Extra fees may apply.

Meals: Meals will exceed the USDA requirements. Breakfast will be served until 8:00 a.m., one snack will be served, and lunch. A lunch menu will be provided and posted.

Pets: No pets/ Parents or guardians will be informed of visiting pets at time of admission and / or a note will be posted before a visit. All pets will be licensed and vaccinated.

Research release: We will obtain written parental permission before each occasion of research, experimental procedure, or public relations activity involving a child. (For example we have college students that work here and on occasion would like to use your child in a child development project.)

Vacation Policy: You will be allowed a one week vacation period of 5 consecutive days where you do not have to pay, after being in attendance for 52 consecutive weeks. You may not take your weeks vacation over/ around any holiday time. A two week notice is required of your child's absence. If your child is sick and can not make it to daycare, you will not be reimbursed for the hours missed. Also, any absent days are your responsibility for payment.

Financial Policy: A fee of $20 will be added to your weekly bill for returned checks. If a second check is returned, you will be allowed to pay in cash only or a money order basis. Little Red Wagon uses a collection agency to collect all out standing debt.

Late Pick-up Fee: Little Red Wagon understands that here in Minnesota you can never tell what you'll be stuck in, however, a late fee of $5 will be added for every 10 minutes you are late.

We Want Your Feedback: Please let us know anything we can do to make you and your child more comfortable. If you have any problems or concerns, please let us know right away so we can correct them. Remember we can't change if we don't know what's wrong.

Grievances: All grievances concerning staff members, policies or procedures should be made to the Director of the center. Director will take to owner, the parents will be contacted from there. Action will be taken by the Director to address all issues brought forth by the parents.

Parents may issue a request for a conference with any party to whom they have a complaint, along with the Director. Little Red Wagon will be diligent in working to find resolution to any problem or complaint brought forth.

Any other grievances concerning the facility, including any issues of abuse, neglect, or other, should be made to the following office:
Minnesota Department of Human Services
444 Lafayette Road N
St., MN 55155
(651) 296-3971

All grievances must be filed within 30 days to insure immediate attention and resolve. Complaints will remain on file at the facility for a period of five years.

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